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Invoice payment workflow

Give an eligible invoice a payment link.

Use the available payment-link workflow for an invoice when your account has access and your contractor Stripe connection is enabled. Review the invoice and its payment status; a created link or a customer’s browser return does not by itself confirm settled funds.

Feature access depends on your account, plan and setup. A separate 14-day Pro trial requires a card and renews at $39/month unless canceled before it ends.

Feature details reviewed by BuildFolio on October 15, 2026. Compare current plans.

What to check nextExample
Check the invoiceConfirm the customer, amount and current payment status.
Check payment setupVerify account access and the contractor Stripe connection.
Review the outcomeCheck the recorded invoice/payment result before considering the balance paid.
Illustrative invoice-link workflow. No checkout, payment or provider connection is created here.
Invoice-bound linksUse an eligible invoice
Processing setup requiredConnected and enabled contractor account
Verify the resultLink creation is not confirmed payment

How do invoice payment links work?

BuildFolio’s payment-link workflow reads the invoice and checks whether it is eligible for payment. It requires a connected, enabled contractor Stripe account and the applicable account access. The available checkout methods and processing conditions depend on payment configuration, not a blanket Free-versus-Pro card/ACH promise.

Available workflow

Choose the record or panel for your task.

Start with the invoice

Review the invoice amount, status and recipient. An invoice that is already paid or otherwise ineligible should not be treated as open for another payment.

Connect payment processing

Review Settings → Payment Processing and the account’s available payment-link controls. Free account creation alone does not activate payment processing.

Review checkout availability

Use the methods actually offered by the configured checkout. Check processor terms and any relevant fees; this page does not guarantee a specific payment method, approval or settlement time.

Keep related workflows distinct

Invoice reminders and QuickBooks synchronization have separate access, settings and outcomes. Creating a link does not prove an email arrived, a refund completed or an accounting entry synchronized.

A useful review in three steps

1. Confirm setup and eligibility

Check the account’s payment-link access and connected payment-processing status before offering online payment.

2. Prepare the invoice link

Review the eligible invoice and use the available payment-link action. Check any error rather than assuming a link was created.

3. Confirm what happened

Review the invoice’s recorded status and the relevant processor records. Follow up on failures or unresolved balances through your existing workflow.

Keep the limits in view

This page does not quote processing rates or promise deposits, flexible partial payments, automatic refunds, instant receipts or a particular settlement speed. Verify the exact checkout and processor settings before offering those options to a customer.

Common questions

Does starting Free activate payment links?

No. Payment-link access and payment-processing setup are separate from Free account creation. Check current account eligibility and connect an enabled contractor Stripe account.

Are card and ACH available on every plan?

Do not assume a fixed method-by-plan entitlement. Use the methods available in the configured checkout and confirm account access and processor requirements.

Does a payment link mean the invoice was paid?

No. A link is a way to attempt payment. Check the recorded invoice and processor outcome before treating the balance as paid or funds as settled.

Does this automatically update QuickBooks?

Accounting sync is a separate configured integration. Verify its connection, eligibility and individual sync result; a created payment link does not prove reconciliation.

Check setup first. Confirm the payment result.

Start an account to explore the workflow and review current eligibility. Do not promise a payment option to a customer until the relevant account and processing setup are confirmed.

A card is required for the trial. It renews at $39/month unless canceled before it ends. Review current plans.