Homeowner Guide
50 Questions to Ask Contractors Before Hiring
The questions you ask upfront determine whether your project succeeds or fails. Here are the essential questions organized by category.
Top 10 Must-Ask Questions
1) License number? 2) Insurance certificates? 3) How long in business? 4) Who manages daily work? 5) Do you use subs? 6) What’s the timeline? 7) Payment schedule? 8) How handle changes? 9) Warranty terms? 10) Can I have references?
Licensing & Credentials
Verify independently through your state’s licensing board website.
Should be at least $1 million. Call the insurer to verify it’s current.
Required in most states. Protects you if a worker is injured on your property.
Bonds provide financial protection if the contractor fails to complete work.
Experience & Background
Longer isn’t always better, but 3+ years shows stability.
Experience with your specific project type matters more than general experience.
Visual proof of quality and relevant experience.
Ask for projects completed in the last 6-12 months.
Project Management
Know your point of contact. Owner presence varies by company size.
Common for specialty trades. Ask about vetting and insurance requirements.
Too many concurrent projects = divided attention.
Typical is 7-8am to 4-5pm. Know what to expect.
Timeline & Schedule
Good contractors are busy. 2-4 week wait is normal; 6+ months is a red flag.
Get specific duration, not vague estimates.
Weather, permits, material availability, discoveries. Understand the risks.
Helps track progress and tie payments to completion.
Payment & Pricing
Should be tied to milestones, not dates. Never pay in full upfront.
Should be no more than 10% or $1,000. Large deposits are a red flag.
Changes should be documented in writing with pricing before work proceeds.
Check or credit card. Never pay cash – no paper trail.
Get It in Writing
Every answer to these questions should be documented in your contract. Verbal promises mean nothing when disputes arise.
Contract & Warranty
Never hire without one. No exceptions.
1-2 years is standard for labor. Ask what’s covered.
Understand the process before you need it.
Look for mediation clauses before litigation.
Materials & Quality
Get specific. “Good quality” is vague; brand names are concrete.
Trade suppliers typically mean better quality than big box stores.
Understand options and price implications.
Permits & Compliance
Most structural, electrical, and plumbing work requires permits.
Contractor should pull permits. They’re responsible for passing inspections.
Know what’s included to avoid surprise charges.
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