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50 Questions to Ask Contractors Before Hiring

The questions you ask upfront determine whether your project succeeds or fails. Here are the essential questions organized by category.

Updated March 2026|10 min read
By the BuildFolio Team Updated: March 1, 2026 Expert-reviewed

Top 10 Must-Ask Questions

1) License number? 2) Insurance certificates? 3) How long in business? 4) Who manages daily work? 5) Do you use subs? 6) What’s the timeline? 7) Payment schedule? 8) How handle changes? 9) Warranty terms? 10) Can I have references?

Licensing & Credentials

1. What is your contractor’s license number?

Verify independently through your state’s licensing board website.

2. Can I see your general liability insurance certificate?

Should be at least $1 million. Call the insurer to verify it’s current.

3. Do you carry workers’ compensation insurance?

Required in most states. Protects you if a worker is injured on your property.

4. Are you bonded?

Bonds provide financial protection if the contractor fails to complete work.

Experience & Background

5. How long have you been in business?

Longer isn’t always better, but 3+ years shows stability.

6. How many projects like mine have you completed?

Experience with your specific project type matters more than general experience.

7. Can I see photos of similar completed projects?

Visual proof of quality and relevant experience.

8. Can you provide 3-5 recent references?

Ask for projects completed in the last 6-12 months.

Project Management

9. Who will be on-site daily managing the work?

Know your point of contact. Owner presence varies by company size.

10. Do you use subcontractors? For what work?

Common for specialty trades. Ask about vetting and insurance requirements.

11. How many other projects will you have running during mine?

Too many concurrent projects = divided attention.

12. What are your working hours?

Typical is 7-8am to 4-5pm. Know what to expect.

Timeline & Schedule

13. When can you start?

Good contractors are busy. 2-4 week wait is normal; 6+ months is a red flag.

14. How long will the project take?

Get specific duration, not vague estimates.

15. What could cause delays?

Weather, permits, material availability, discoveries. Understand the risks.

16. Will you provide a written schedule with milestones?

Helps track progress and tie payments to completion.

Payment & Pricing

17. What’s your payment schedule?

Should be tied to milestones, not dates. Never pay in full upfront.

18. What deposit do you require?

Should be no more than 10% or $1,000. Large deposits are a red flag.

19. How do you handle change orders?

Changes should be documented in writing with pricing before work proceeds.

20. What payment methods do you accept?

Check or credit card. Never pay cash – no paper trail.

Get It in Writing

Every answer to these questions should be documented in your contract. Verbal promises mean nothing when disputes arise.

Contract & Warranty

21. Do you provide a written contract?

Never hire without one. No exceptions.

22. What warranty do you offer on labor?

1-2 years is standard for labor. Ask what’s covered.

23. How do warranty claims work?

Understand the process before you need it.

24. What happens if there’s a dispute?

Look for mediation clauses before litigation.

Materials & Quality

25. What brands/materials will you use?

Get specific. “Good quality” is vague; brand names are concrete.

26. Where do you source materials?

Trade suppliers typically mean better quality than big box stores.

27. Can I choose or upgrade materials?

Understand options and price implications.

Permits & Compliance

28. Will this project require permits?

Most structural, electrical, and plumbing work requires permits.

29. Who pulls the permits – you or me?

Contractor should pull permits. They’re responsible for passing inspections.

30. Are permit costs included in the quote?

Know what’s included to avoid surprise charges.

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